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Prismatic Powders

Terms and Conditions

Prismatic Powders Terms and Conditions of Use

A Division of NIC Industries, INC.

Effective as of April 11, 2019

  1. Introduction
  2. Account Terms
  3. License
  4. User Comments
  5. Hyperlinking to our Content
  6. Iframes
  7. Reservation of Rights
  8. Removal of Links from our Website
  9. Content Liability
  10. Disclaimer
  11. Quality Assurance Program
  12. Color Matching Service
  13. Shipping Policy
  14. Prismatic Powders Fast Pass
  15. Warranty
  16. Credit Card Processing
  17. Returns
  18. Prismatic Powders Heat Damage Policy
  19. Color Information
  20. Our Best Powders for Free Promotion
  21. Privacy Statement
  22. The way we use Information
  23. Our Commitment To Data Security
  24. Gallery Project Submissions
  25. Contact Us

Introduction

Hello, and welcome to Prismatic Powders Terms and Conditions ("Terms"). The Terms you see below are important because they:

  • Outline your usage rights on Prismatic Powders;
  • Explain the rights you give to us when you use Prismatic Powders;
  • Describe the rules everyone needs to follow when using Prismatic Powders.

Please read these Terms, our Privacy Policy and any other terms referenced in this document carefully.

By accessing this website, we assume you accept these terms and conditions in full. Do not continue to use this website if you do not accept all the terms and conditions stated on this page or on the Privacy Policy page.

Account Terms

  1. You must be 18 years or older or at least the age of majority in the jurisdiction where you reside or from which you use this service;
  2. To access and use the services, you must register for a Prismatic Powders account by providing your full legal name, current address, phone number, a valid email address, and any other information indicated as required. Prismatic Powders may reject your application for an Account, or cancel an existing account, for any reason, in our sole discretion;
  3. You acknowledge that Prismatic Powders will use the email address you provide as the primary method for communication;
  4. You are responsible for keeping your password secure. Prismatic Powders cannot and will not be liable for any loss or damage from your failure to maintain the security of your Account and password;
  5. You are responsible for all activity and content such as photos, images, videos, graphics, written content, information, or data uploaded, collected, generated, stored, displayed, distributed, transmitted or exhibited on or in connection with your Account;
  6. A breach or violation of any term in the Terms of Service as determined in the sole discretion of Prismatic Powders will result in an immediate termination of your services.

License

Unless otherwise stated, Prismatic Powders and/or it's licensors own the intellectual property rights for all material on Prismatic Powders. All intellectual property rights are reserved. You may view and/or print pages from https://www.prismaticpowders.com for your own personal use subject to restrictions set in these terms and conditions.

You must not:
  1. Republish material from https://www.prismaticpowders.com
  2. Sell, rent or sub-license material from https://www.prismaticpowders.com
  3. Reproduce, duplicate or copy material from https://www.prismaticpowders.com

Redistribute content from Prismatic Powders (unless content is specifically made for redistribution).

User Comments

  1. Certain parts of this website offer the opportunity for users to post and exchange opinions, information, material and data ('Comments') in areas of the website. Comments do not reflect the views or opinions of Prismatic Powders, its agents or affiliates. Comments reflect the view and opinion of the person who posts such view or opinion. To the extent permitted by applicable laws Prismatic Powders shall not be responsible or liable for the Comments or for any loss cost, liability, damages or expenses caused and or suffered because of any use of and/or posting of and/or appearance of the Comments on this website.
  2. Prismatic Powders reserves the right to monitor all Comments and to remove any Comments which it considers in its absolute discretion to be inappropriate, offensive or otherwise in breach of these Terms and Conditions.
  3. You warrant and represent that:
    1. You are entitled to post the Comments on our website and have all necessary licenses and consents to do so;
    2. The Comments do not infringe any intellectual property right, including without limitation copyright, patent or trademark, or other proprietary right of any third party;
    3. The Comments do not contain any defamatory, libelous, offensive, indecent or otherwise unlawful material or material which is an invasion of privacy;
    4. The Comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity.
  4. You hereby grant to Prismatic Powders a non-exclusive royalty-free license to use, reproduce, edit and authorize others to use, reproduce and edit any of your Comments in all forms, formats or media.

Hyperlinking to our Content

  1. The following organizations may link to our website without prior written approval:
    1. Government agencies;
    2. Search engines;
    3. News organizations;
    4. Online directory distributors when they list us in the directory may link to our website in the same manner as they hyperlink to the websites of other listed businesses; and
    5. System-wide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our website.
  1. These organizations may link to our home page, to publications or to other website information so long as the link: (a) is not in any way misleading; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products or services; and (c) fits within the context of the linking party's site.
  2. We may consider and approve in our sole discretion other link requests from the following types of organizations:
    1. commonly-known consumer and/or business information sources such as Chambers of Commerce, American Automobile Association, AARP and Consumers Union;
    2. dot.com community sites;
    3. associations or other groups representing charities, including charity giving sites,
    4. online directory distributors;
    5. internet portals;
    6. accounting, law and consulting firms whose primary clients are businesses; and
    7. educational institutions and trade associations.

We will approve link requests from these organizations if we determine that: (a) the link would not reflect unfavorably on us or our accredited businesses (for example, trade associations or other organizations representing inherently suspect types of business, such as work-at-home opportunities, shall not be allowed to link); (b) the organization does not have an unsatisfactory record with us; (c) the benefit to us from the visibility associated with the hyperlink outweighs the absence of Prismatic Powders; and (d) where the link is in the context of general resource information or is otherwise consistent with editorial content in a newsletter or similar product furthering the mission of the organization.

These organizations may link to our home page, to publications or to other website information so long as the link: (a) is not in any way misleading; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and it products or services; and (c) fits within the context of the linking party's site.

If you are among the organizations listed in paragraph 2 above and are interested in linking to our website, you must notify us by sending an e-mail to info@prismaticpowders.com. Please include your name, your organization name, contact information (such as a phone number and/or e-mail address) as well as the URL of your site, a list of any URLs from which you intend to link to our website, and a list of the URL(s) on our site to which you would like to link. Allow 2-3 weeks for a response.

Approved organizations may hyperlink to our website as follows:

  1. By use of our corporate name; or
  2. By use of the uniform resource locator (Web address) being linked to; or
  3. By use of any other description of our website or material being linked to that makes sense within the context and format of content on the linking party's site.

No use of Prismatic Powders' logo or other artwork will be allowed for linking absent a trademark license agreement.

Iframes

Without prior approval and express written permission, you may not create frames around our Web pages or use other techniques that alter in any way the visual presentation or appearance of our website.

Reservation of Rights

We reserve the right at any time and in its sole discretion to request that you remove all links or any link to our website. You agree to immediately remove all links to our website upon such request. We also reserve the right to amend these terms and conditions and its linking policy at any time. By continuing to link to our website, you agree to be bound to and abide by these linking terms and conditions.

If you find any link on our website or any linked website objectionable for any reason, you may contact us about this. We will consider requests to remove links but will have no obligation to do so or to respond directly to you.

Whilst we endeavor to ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we commit to ensuring that the website remains available or that the material on the website is kept up to date.

Content Liability

We shall have no responsibility or liability for any content appearing on your website. You agree to indemnify and defend us against all claims arising out of or based upon your Website. No link(s) may appear on any page on your website or within any context containing content or materials that may be interpreted as libelous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third-party rights.

Disclaimer

To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website (including, without limitation, any warranties implied by law in respect of satisfactory quality, fitness for purpose and/or the use of reasonable care and skill). Nothing in this disclaimer will:

  1. limit or exclude our or your liability for death or personal injury resulting from negligence;
  2. limit or exclude our or your liability for fraud or fraudulent misrepresentation;
  3. limit any of our or your liabilities in any way that is not permitted under applicable law; or
  4. exclude any of our or your liabilities that may not be excluded under applicable law.

The limitations and exclusions of liability set out in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer or in relation to the subject matter of this disclaimer, including liabilities arising in contract, in tort (including negligence) and for breach of statutory duty.

To the extent that the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.

Quality Assurance Program

Prismatic Powders is committed to providing the highest quality coatings available. From raw material procurement to manufacturing and packaging, every step is tested and certified against some of the highest industry standards including ASTM and MIL Spec. Lot samples of raw materials and finished goods are retained for further testing and certification if necessary. Prismatic Powders Quality Assurance Program complies with ISO 9000 standards.

Color Matching Service

This color matching database is a service provided by Prismatic Powders. This database contains color match recommendations that have been provided by our global network of customers and end users. This service is designed to help customers quickly search for colors that are commonly found on anything from vehicles to sports teams.

Upon completing a search please take note:

  • Sample before you buy! We ship swatch samples which can save you time and money.
  • Actual color(s) may vary from on-screen representation.
  • These are powder coatings and not liquid paints.
  • It's a good practice to shoot a sample panel for you and your customer to ensure the final cured product meets the project requirements.

Can’t find a color match? Help us and others by sending suggestions or requests to: colormatch@prismaticpowders.com.

Shipping Policy

Prismatic Powders provides the fastest, most affordable shipping options available. Prismatic Powders makes every effort to ship all orders of in-stock items within 48 hours of the order being processed. Orders are not processed during weekends and holidays. International orders containing an out-of-stock item will be held until the complete shipment can be fulfilled. International orders may be subject to additional duties and taxes not included in the transit costs. Prismatic Powders utilizes FedEx and UPS to ship domestic orders. All international orders are shipped via FedEx International Priority. Domestic and International shipping rates can be viewed in the checkout screen prior to completing the order process. All rates include insurance, residential & extended area charges if applicable. All delivery methods will be delivered by 3 p.m. to most commercial U.S. addresses; by 4:30 p.m. to rural areas; and by 8 p.m. to residential addresses. Please contact a Prismatic Powders representative for details at 866-774-7628.

Prismatic Powders is always looking at improving our service to our customers. We have tried to list every country on our website however if your country is not listed please send us an email at orders@prismaticpowders.com and we will review including your country and get back with you.

Order up to 5 swatches, including Next Day Air, for only $6 domestic or $24.95 international. There is an additional $0.20 charge for each additional swatch ordered.

Prismatic Powders Fast Pass

Prismatic Powders Fast Pass service puts you at the head of the line. We will produce your order and ship your product Next Day Air to ensure that you have the powder you need the next business day (excluding weekends and holidays). Fast Pass service is available until 10:30 am Pacific Time each business day. A $75 Fast Pass Fee will be added for each color in your cart. Overnight shipping also applies. Service is not available if a color is out of stock or exceeds 250lbs. All Fast Pass orders for AK/HI/PR and international destinations will ship as outlined in the Fast Pass service policy however, the delivery is based on the carrier's service.

Warranty

Prismatic Powders (NIC Industries, INC.) does not warranty the use or application of the materials it manufactures or supplies. Our only obligation shall be to replace any defective materials supplied by us or refund the original purchase price of the product after we have determined it to be defective. We assume no liability for damages of any kind and the user accepts the product "as is" and without any warranties, expressed or implied. The suitability of the product or intended use shall be the sole responsibility of the user. All information provided is believed to be correct, to the best of our knowledge and testing. We recommend that you make adequate tests in your laboratory or plant to determine if this product meets your requirements.

Credit Card Processing

PrismaticPowders.com is PCI DSS Complaint. Prismatic Powders utilizes a Payment Card Industry Data Security Standard compliant host to ensure we offer the most secure credit card processing available.

Returns

Returns must transpire within thirty (30) days from the invoice date. Freight charges must be pre-paid prior to returning. A return fee of 50% of the original materials cost will be incurred. Before refusing or returning any product, please call customer service (866-774-7628) and make prior arrangements. An authorization number must be issued to receive any form of compensation for the return.

Prismatic Powders Heat Damage Policy

A friendly reminder to our valued customers. Extreme temperatures may damage your powder if exposed to temperatures of 75 degrees or more for several hours. Prismatic Powders recommends a 3-day service or sooner when shipping any heat sensitive powders, such as candies, clears, and "chrome like" colors, etc. Prismatic now offers low cost, flat rate air shipping on all orders. Ask a representative for details.

Prismatic Powders will not be responsible for any damaged powder due to heat exposure, i.e., packages left on shipping docks over a weekend or holiday. We encourage you to plan ahead.

Color Information

We have made every effort to display as accurately as possible the colors of our products that appear on the site. However, as the actual colors you see will depend on your monitor, we cannot guarantee that your monitor's display of any color will be accurate.

Our Best Powders for Free Promotion

When you spend $100 or more, you can choose a pound of Super Chrome, Ink Black, Clear Vision or Alloy Silver for free. The powder you choose must be in your cart for the promo to apply. This offer cannot be combined with other promotional offers.

Privacy Statement

Your privacy is important to us. To better protect your privacy, we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. The information we collect:

  • Name
  • Address
  • Email Address
  • Phone Number
  • Credit/Debit Card Information

On some pages, you can submit information about other people. For example, if you order product online and want it sent to another business, you will need to submit the recipient's address. In this circumstance, the types of personal information collected are:

  • Name
  • Email
  • Phone Number

Please read these Terms, our Privacy Policy and any other terms referenced in this document carefully.

The way we use Information

We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order.

You can register with our website if you would like to receive our newsletter as well as updates on our new products and services. Information you submit on our website may be used to inform you of new products and services from time to time.

We use non-identifying and aggregate information to better design our website and to share with advertisers. For example, we may tell an advertiser that X number of individuals visited a certain area on our website, or that Y number of men and Z number of women filled out our registration form, but we would not disclose anything that could be used to identify those individuals.

Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

To find out more about Privacy, please read our Privacy Policy.

Our Commitment To Data Security

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Prismatic Powders does not use or distribute your information with 3rd parties outside of our and website and social networks. Your submitted information and media are used to showcase our products on real world applications. By ensuring that the proper Prismatic color(s) and keyword(s) are selected, guests will have the ability to become inspired, shop, and easily find a Local Qualified Prismatic Applicator nearby. Prismatic Powders (NIC Industries, INC.) reserves the right to use, edit or modify any picture or text that is submitted, and we ask that your submissions adhere to the following guidelines.

  • Keep It Clean - We will deny any images, material, or media that is vulgar, pornographic, obscene, profane, illegal, offensive, insulting, objectionable or those containing other content that is not appropriate. No images may contain alcohol or anyone under the age of 18.
  • Original - We will deny any images from other sources. No images that infringe on any copyright, trademark, or other legal property right.
  • Be Seen - Images should focus on the coated object highlighting the creativity/skill level of the application and the uniqueness of the project. Images should not be blurry, dark, in poor composition or otherwise difficult to view. And please no fingers, feet, hands or faces in frame.

All submissions are human reviewed, and we do not approve all submissions. To ensure that your submission is approved, please take a few minutes to browse our gallery to use as a baseline reference before submitting your media.

How to Contact Us

Should you have other questions or concerns about these policies, please call us at 866-774-7628 or send us an email at info@prismaticpowders.com.

Prismatic Powders is located at:
7050 Sixth Street White City
97503 - Oregon, United States

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Swatches are powder coated aluminum panels for accuracy. If your order contains an "Out of Stock" swatch, we will create that swatch for you, then ship your entire swatch order. This can take up to two weeks.
If all swatches are IN STOCK it will ship in 1-3 business days via UPS overnight.

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